Which of the following is NOT part of a typical call flow?

In the context of a typical call flow in sales, the process usually includes several key stages that enhance the effectiveness of the interaction between the sales representative and the potential customer. Qualification, closing, and rapport-building are essential components of this flow.

Qualification involves understanding the needs of the prospect and ensuring that they fit the profile of an ideal customer. This stage helps sales representatives determine whether it's worthwhile to invest further time and resources into this lead. Rapport is crucial in building trust and establishing a relationship with the prospect, which can lead to more effective communication and a greater likelihood of a sale.

Closing, of course, refers to the final stage of the sales process where the representative seeks to finalize the deal and make a sale. Each of these areas is fundamental to conducting a successful sales call.

In contrast, product launch is generally not considered a standard part of a call flow. While product launches are significant events for a company, they occur in a different context and typically involve strategy, marketing, and public relations rather than the one-on-one engagement that defines typical call flows. Therefore, product launch does not fit within the established stages of a typical call interaction with a prospect.